Payment terms & conditions

Paying through Sterishell?
There are multiple payment methods offered by Sterishell. Sterishell’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Cash on Delivery and Wallet to make your purchase.
Sterishell also accepts payments made using Visa, MasterCard credit/debit cards.
Taxes on Payment?
All applicable taxes shall be applicable.
Do Sterishell provide cash-on-delivery (COD)?
Yes, COD is available on Sterishell.
Paying via Credit/Debit Card?
Sterishell accepts payments made by credit/debit cards issued in India.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Sterishell accepts payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on Sterishell?
Your online transaction on Sterishell is secure with the highest levels of transaction security currently available on the Internet.
Sterishell uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Sterishell are processed through secure and trusted payment gateways managed by leading banks.
Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Step to prevent any card fraud?
Sterishell realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
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